Strategic Intelligence Lead

•    Identify and implement improvements to intelligence workflows, analytical tools and product quality,
•    Convenient Burwood east location 
•    Full time ongoing role 

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

About the Role

The Strategic Intelligence Lead is a key and active participant of the Governance, Planning and Intelligence (GP&I) Department, providing advanced intelligence analysis and high-quality assessment products that inform executive and organisational decision-making. The role strengthens TZV’s intelligence function by shaping analytical approaches, enhancing assessment practices, and delivering forward-looking assessments that support strategic planning, operational preparedness and organisational performance.

The main purpose of the role is to advance the operationalisation of the Intelligence Strategy by improving the consistency and quality of intelligence products, strengthening the organisation’s analytical capability, and building a more mature, efficient and future-focused intelligence environment—one that delivers timely, accurate and insightful intelligence to the Executive Leadership Team and supports TZV long term strategic priorities 

• Establish, maintain and apply structured analytical techniques, analytical standards and quality assurance processes across GP&I’s intelligence products, ensuring methodological rigour, defensibility and fitness for purpose
• Coordinate the intake, reconciliation and all-source fusion of information from Data Science, TZV operational systems, sector partners and open sources to support Priority Intelligence Requirements (PIRs) and executive reporting, maintaining confidence levels, caveats and source provenance
• Support the implementation and continuous improvement of the TZV Intelligence Strategy, driving the maturation of intelligence processes, product lines, dissemination protocols and feedback mechanisms to strengthen the intelligence function over time
• Lead purposeful engagement with internal business areas, ESOs, sector partners and government agencies to shape intelligence requirements, close knowledge gaps and strengthen collaborative intelligence sharing
• Maintain awareness of strategic and operational threats, risks and issues through systematic monitoring and open-source intelligence practices, escalating material findings through appropriate channels and contributing to organisational risk and resilience frameworks
• Identify and implement improvements to intelligence workflows, analytical tools and product quality, contributing to more efficient, consistent and impactful intelligence delivery

About You

Experience in leading or coordinating intelligence analysis , including supervision of analytics team members. You will also have a tertiary qualification that includes intelligence analysis, strategic studies, emergency management, risk management or related discipline 

The successful candidate will have the following experience, skills and attributes:

• Demonstrated experience producing high-quality intelligence assessments, briefs or analytical products that inform executive or senior stakeholder decision-making
• Proven ability to apply structured analytical techniques, identify emerging risks, and synthesise complex information into clear, actionable insights for diverse audiences
• Experience working within an intelligence, analytics, emergency management, regulatory, or risk-focused environment.
• Demonstrated experience coordinating intelligence activities, workflows or products across teams or organisational boundaries
• Strong capability in stakeholder engagement, including the ability to consult, negotiate and share intelligence across organisational boundaries to address knowledge gaps
• Demonstrated ability to use analytical tools and techniques to interrogate complex information, identify trends, and generate insights that support strategic and operational planning.
• Strong written and verbal communication skills, with the ability to translate technical or complex analytical finding into clear , compelling products for non technical audiences 

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 12 July 2026.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.