Strategic Communications Advisor (Next Gen CAD)

• Impactful role; designing and leading the communications strategy for a critical project at TZV
• Work as part of a dedicated, sector and community focussed team  
• Two year fixed-term position in Burwood East, with hybrid work arrangement and on-site parking

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

About the Role

The Strategic Communications Advisor (Next Gen CAD) is a key and active participant of the Stakeholder Engagement Stream in the Next Generation CAD Project Team.

The goal of the Stakeholder Engagement project stream is to provide strategic communication experience to enable the successful rollout of the Next Gen CAD platform, a significant project for Triple Zero Victoria and part of the Transformation Project.

Reporting to the Senior Project Manager, Stakeholder Engagement, the role designs, drives and delivers key, strategic, people- focused communication initiatives and develops and delivers effective communication strategies and supports the Next Gen CAD project to drive a healthy, constructive culture and open communication.

Day to day responsibilities include:

• Providing strategic communications advice, by collaborating and coordinating stakeholder communications across the project
• Drive, develop and deliver key communication artefacts for the project
• Writing accurate, timely and purpose driven communications to engage all levels of the organisation
• Respond to changing priorities and demands with an adaptive, resilient and flexible approach

About You

The preferred candidate will have a Diploma/Tertiary qualification in Communications and Engagement or related discipline, as well as the following - 

• Demonstrated high-level strategic communication capabilities and experience, including in contemporary communication strategies that support change management.
• Experience in stakeholder engagement, preferably with government or statutory organisations.
• Excellent verbal and written communication skills and personal presentation.
• Strong interpersonal skills with a variety of stakeholders and demonstrable facilitation and liaison skills.
• Demonstrable skills to operate TZV’s Content Management Systems and design, editing and Microsoft systems, and competence in utilizing computer applications.

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 8 December.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.