Senior Solution Architect

• Opportunity for an experienced Senior Solution Architect
• Oversee critical design and development activities at TZV
• Permanent, Full-time, hybrid role, based in Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

About the Role

The Senior Solution Architect is a key and active participant within the Emergency Communications Information Services (ECIS) team.

The role will lead a small team of Solution Architects, providing them with technical vison in the design and development of applications, platform and infrastructure.

The primary purpose of this role is to provide leadership to the Solution Architecture function, ensuring that all architecture and design artefacts are fit-for-purpose, optimal and that they address considerations relating to cyber security, resilience, business continuity and disaster recovery.

Day to day responsibilities include:

• Lead, develop and manage a contemporary Solution Architecture practice, include day-to-day management of a team of Solution Architects.
• Lead the analysis of business, application, technology and infrastructure requirements with business stakeholders, technology SMEs and partners, to address identified business problems or technology needs, to elicit and document the current state architecture, to define the desired future state architecture, and to identify any significant transition architectures.
• Lead meetings and workshops with business and technical stakeholders to address complex technical problems, to identify and assess options, and to propose a recommended path forward.
• Design, implement and manage a framework that ensures that Security by Design, Technology Resilience, Disaster Recovery planning, and Business Continuity considerations are incorporated for all new initiatives.
• Identify opportunities for, and lead the assessment of alternative application, technology and infrastructure options that promote innovation, resilience and efficiency, and drive continuous improvement across the TZV technology environment.

About You

An experienced IT professional, the ideal candidate will have a Tertiary education in IT or Engineering or a related discipline, along with specialized architecture and technology certifications

The successful candidate will have the following experience, skills and attributes:

• Extensive experience in all facets of Solution Architecture including presentation, business, persistence and database layers.
• Considerable experience with technology infrastructure and applications architecture, and high availability systems resilience and disaster recovery architecture.
• You will have lead the design, development and deployment of business software at scale.
• Extensive experience in leading solution design and developing applications and Infrastructures solution architectures and detailed designs.
• Strong analytical skills applied to understanding business functionality and translating them into application requirements and solution architecture designs.

Executive and Senior Leadership are committed to empowering employees towards their professional and personal goals. Clarity of vision provided by a long-term ICT Strategy will enable clear role descriptions, variety of work and pathways for growth. With substantial transformation currently underway and more to come, you will have the chance to bring your eclectic experiences to shape the delivery models. The sector-wide remit, defined by a heavily integrated eco-system of technologies, whilst challenging, will present the opportunity to develop high quality networks and hone your craft in a fast-moving set up where high availability is paramount, facets that hold you in good stead for the future.

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 25 January 2026

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.