Senior Project Manager - Next Gen CAD

• Unique senior leadership opportunity, working with a talented specialist team

• End to end project management role within TZV’s Next Gen CAD technology transformation project

• 18-month contract, full-time, hybrid role, located in Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

About the Role

The Senior Project Manager is an active participant within the Next Generation CAD program (NGC) and broader Digital Transformation team. 

The role will be to manage multiple projects as directed by Project Support and Technical Delivery. From a functional perspective, the role will report to the Senior Program Manager. As part of the Next Generation CAD Program, the role will require engagement with service and application vendors, the PMO, a CAD System Integrator, a CAD System Vendor, an API Development Vendor, and internal technology and operations teams.

Specific accountabilities will be to lead a team of specialists and undertake project planning and delivery in accordance with the agreed scope, budget, timeframe and quality and project closure.  To achieve these deliverables, the Senior Project Manager will follow TZV Project Management Framework.

The Next Gen CAD (Call Taking and Dispatch) program is a critical government investment and includes the delivery of various technical capabilities. There are a number of technical components of the Next Gen CAD eco-system that need to be delivered concurrent with implementation of Next Gen CAD. They are ICT dependencies that directly impact TZV’s ability to achieve Next Gen CAD milestones and dependencies and need to be managed as a portfolio of ICT related projects, concurrent with Next Gen CAD delivery. 

Working closely with the business experts, vendors, including the strategic deliver partner and system integrator, the role of the senior project manager will be to manage multiple projects as determined by priority. Activities will include project management under agile and waterfall methodologies and will require involvement in procurement activities, vendor engagement and management, and project management of nominated projects into delivery. production.  As the software is a schedule of activities, experience with rostering and time and attendance is an advantage. 

Day to day responsibilities include:

• Deliver strategic vision, leadership and oversight of the design, delivery and continuous improvement of the key ICT related projects across the TZV Transformation Program. 

• Provide expert advice and guidance to senior managers and executive partners across the program, and the emergency services sector, as it relates to Cardinal Projects. 

• Monitor, assess and report on the overall progress of the project, against cost, time and scope tolerances, quality, risk and benefits criteria. 

• Establish and lead multi-disciplinary teams and coordinate all resources to ensure all milestones and performance targets are met, whilst prioritising the welfare of direct reports, promoting a safe, inclusive and welfare centric workplace. 

• Liaise with key stakeholders across TZV, specifically Next Gen CAD and Operations to ensure sufficient project resources and technical subject matter experts to support project delivery.

• Manager the interdependencies of the projects within the program, ensure resources, suppliers, technology, and schedule support effective program delivery

About You

The successful candidate will have the following experience, skills, and attributes - 

• Tertiary qualification in Project Management and/or Project Management Qualification (PRINCE2, PMBOK, or equivalent).

• Extensive experience in project management, in medium to large technology projects.

• Demonstrated ability to successfully implement, coordinate and deliver projects with multiple users, over multiple sites.

• Strong interpersonal and stakeholder engagement skills, with proven ability to negotiate, influence outcomes and obtain support.

• Demonstrated ability to oversee, direct and manage multi-disciplinary project teams.

• Excellent written and verbal communication and presentation skills.  

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Friday 23 May 2025.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.