Senior Policy and Project Officer

• Ensure effective governance, adapts to changing demands, leverages data and intelligence

• Achieve strategic, operational, legal, and ministerial objectives.

• Full-time, ongoing role based at Burwood East with free on-site parking

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

About the Role

The Governance, Strategy & Intelligence Department is responsible for delivering the corporate strategy, policy, and planning functions across the organisation. Working collaboratively with TZV’s executive, operational and support areas and key sector-wide, government and ministerial stakeholders, the department enables TZV to deliver its strategic, operational legal and ministerial objectives effectively and efficiently. It does so through good governance and planning, responding strategically to changing demands and environments, effectively leveraging data and intelligence to inform operational response, championing a risk-based culture, ensuring compliance with systems and practices, and driving reform.

Day to day responsibilities include:

• Provide high quality authoritative advice to internal and external stakeholders and recommendations and innovative solutions on key activities and programs of work to senior management, TZV executive and government consistent with organisational objectives and values
• Support delivery of programs of work including the development of policy, project management and governance materials and prepare and present detailed reports and briefs
• Assist in proactively building and maintaining effective working relationships and facilitate the flow of information across the organisation and with key internal and external stakeholders
• Build and maintain positive relationships with key stakeholders to facilitate outcomes including assisting with the delivery of engagement activities
• Maintain an understanding of state legislative and policy reform directions to influence policy development
• Support the organisation’s commitment to continuous improvement and evidence-led decision making
• Support the Executive Leadership Team (ELT), contribute to strategic decision making (including the preparation of high-level briefs for decision by the Board and other executives), and participate in other committees and corporate initiatives as required.

About You

As an ideal candidate for this role, you will demonstrate the following skills and experience:

• Demonstrated ability to influence and operate comfortably and contribute at senior levels of an organisation
• Demonstrated ability to work effectively both independently and in a multi-disciplinary team environment, with tight timeframes and deliver a number of projects simultaneously
• Skilled at collaboration with respectful negotiation, empathy and delivering outcomes
• Strong attention to detail with the ability to prepare accurate and detailed documents, reports and correspondence for executives
• Strong interpersonal skills and the ability to work with a wide range of stakeholders including government stakeholders (with an excellent understanding of the governmental and political system within which TZV operates).

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 12 January 2025.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.