Senior Manager, Procurement

• Lead and shape procurement services in a critical emergency services organisation that supports Victoria’s emergency response services
• Build and inspire a high-performing team, partnering across the organisation to deliver meaningful commercial impact
• Full time, ongoing role based at Burwood East, with hybrid work options available

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

About the Role

The Senior Manager, Procurement plays a critical leadership role in delivering high-quality, efficient and compliant procurement services that enable TZV’s strategic and operational objectives.

Reporting to the Director, Strategic Capabilities, this role leads a team of procurement professionals and oversees the effective management of procurement activity across the organisation, including workload prioritisation, workflow governance, policy implementation and the provision of sound commercial advice. The role ensures alignment with Victorian Government procurement frameworks while maintaining a strong focus on security of supply, probity, efficiency and value for money.

The Senior Manager, Procurement works collaboratively with stakeholders to understand operational needs, provide expert procurement guidance and strengthen commercial capability. The role also drives continuous improvement in procurement practices, systems and governance to enhance organisational performance and compliance maturity.

Day to day responsibilities include:

• Lead and develop the Procurement team, fostering a collaborative, high-performance culture focused on service excellence, clear expectations, accountability, and professional growth.
• Oversee end-to-end procurement activities across all categories, ensuring compliance with Victorian Government Purchasing Board (VGPB) policies, Standing Directions under the Financial Management Act 1994, relevant legislation, and internal TZV frameworks.
• Drive strategic procurement planning and delivery, including category strategies, sourcing plans, supplier management frameworks, pipeline oversight, workload prioritisation, and the provision of authoritative commercial advice.
• Strengthen governance, systems and performance oversight, ensuring accurate, timely and audit-ready documentation, monitoring procurement metrics, savings and compliance outcomes, and maintaining robust reporting practices.
• Build strong stakeholder and supplier partnerships, collaborating with finance, legal and business areas to understand operational needs, enhance procurement capability through training and tools, and promote ethical, sustainable and value-for-money outcomes.

About You

This role requires a strategic and commercially astute procurement leader who can demonstrate the following qualifications, capabilities and experience:

• Tertiary qualifications in procurement, business, commerce, law or a related discipline, with membership of (or progress toward) a recognised professional body such as the Chartered Institute of Procurement & Supply (CIPS) or equivalent highly regarded.
• Demonstrated expertise in leading end-to-end procurement within complex environments, with strong knowledge of Victorian Government Purchasing Board (VGPB) frameworks or equivalent, and the ability to build, motivate and develop high-performing teams to deliver compliant, high-quality outcomes.
• Proven ability to develop and implement category strategies, analyse complex procurement issues, leverage data and insights, and provide sound commercial advice that aligns with organisational objectives and delivers value for money.
• Strong understanding of procurement governance, probity, risk management and legislative compliance, with a demonstrated commitment to integrity, accountability and public value.
• Highly developed communication, negotiation and influencing skills, with the ability to build trusted partnerships across all levels, manage competing priorities, drive continuous improvement, and contribute positively within a collaborative and fast-paced environment.

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 15 March 2026.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.