Senior Manager, Integration

• Critcal subject matter leader focused on the delivery of Triple Zero Victoria's transformation program integration
• 2 year Fixed Term, Full-time contract based at Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

About the Role

The Senior Manager Integration is a key subject matter leader and reports to the Director, Technical Delivery.  
 
The goal of the function is to deliver the TZV transformation program integration outcomes in accordance with the agreed scope, budget, timeframe and quality. The incumbent should be an experienced leader, MuleSoft integration platform and API delivery expert and be familiar with the Department of Treasury’s High Value High Risk framework. The role will be expected to leverage TZV’s Project Management Framework to achieve project and program objectives. 
 
The main purpose of the role is to deliver the TZV transformation program integration projects as per the Next Generation Call Taking and Dispatch (CAD) Project scope, ICT Strategy and funded Technology Roadmap. 

Day to day responsibilities include:

• Lead a team of technology integration experts to ensure the delivery of data integrations at TZV to provide the Next Generation CAD Program (NGC) with the necessary API solution architecture, security, and data integration capabilities to deliver the broader program
• Deliver a series of API development activities based on the existing SAD \ HLD’s.  This includes the detailed design, specification development, coding, testing, release and deployment
• Further develop the MuleSoft Integration platform to deliver both the data integrations to the Emergency Services Organisations (ESO’s) and the data integrations between the existing CAD software and the Next Generation CAD software
• Provide guidance and input to the broader solution architecture as it relates to data integration
• Lead a small team of specialists to achieve the broader solution architecture and lead a vendor to achieve delivery
• Collaborate with design, development, testing, and operations teams to achieve the successful delivery of a suite of APIs.

About You

You will have experience in the implementation and transition management of large mission critical data and integration improvement outcomes within a government organisation, with strong stakeholder engagement skills and proven ability to collaborate, negotiate and influence others to achieve outcomes. You will also be skilled in the following:

• Proven understanding of the MuleSoft platform and integration services including streaming / real-time data services such as Kafka
• Strong knowledge of data formats, protocols and standards (REST, SOAP, JSON, GeoJSON, XML)
• Understanding of the end-to-end design and delivery of APIs from requirements gathering, SAD/HLD/DLD’s, sequence diagrams, and engaging with the test and release team to production
• Understanding of DevOps principles and ways of working
• A Tertiary qualification in Software Engineering, Computer Science, Business Systems, Data Analytics, or related discipline and/or substantial experience in data integration development. 

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

Alternatively, for a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 27 October 2024.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Talent team via Careers@triplezero.vic.gov.au.