Senior Manager, Commercial

• Senior leadership role, working on TZV’s Next Gen CAD Technology Transformation project
• Lead the commercial activities of the project, focusing on strategic, tactical and innovative solutions
• Two-year fixed-term contract, full-time hybrid role, based in Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

About the Role

The role of Senior Manager, Commercial supports and contributes to strategic decision making and risk management in TZV’s Next Gen CAD project. 
 

In this role, you will work with internal stakeholders at all levels within the organisation and provide strategic advice on contractual and commercial issues arising in the project, this includes procurement strategies to deliver the Next Gen CAD. You will contribute to complex contractual and related negotiations with external suppliers to achieve the best outcomes for TZV and provide practical, comprehensive and commercially focused support and solutions to TZV. Your role will be focused on applying strategic and tactical advice in relation to contract management, contract variations, risk mitigation, governance posture and identifying and managing emerging risks.
 

This role operates within a complex stakeholder environment both internally and within the emergency management sector. The Senior Manager, Commercial will identify innovative solutions to balance all stakeholder requirements.
 

Day to day responsibilities include:
 

• Supporting the commercial and strategic management of NGC project related contracts from initial release to mark, through negotiation, and into the tracking of project vendor and partner performance

• Liaising with key financial, procurement and legal partners across the enterprise to ensure policies, regulations and legislation is followed. 

• Oversight and lead the effective management, governance and reporting of the commercial work streams, including in procurement, vendor and contract management. 

• Support and participate in active collaboration, communication and relationship management of internal and external stakeholders to ensure performance against contractual obligations and project requirements.

• Contribute towards a positive work environment with the NGC project, to deliver sustained and well prioritised outcomes, including building and maintaining high levels of motivation, responsiveness and accountability.

About You

The successful candidate will hold a bachelor’s degree in accounting, business administration, or management, as well as the following attributes and experience - 

• Substantial experience in complex IT project and commercial management, or related discipline

• Demonstrated highly developed commercial and business acumen

• Demonstrated experience providing high level and authoritative advice, with ability to influence and operate comfortably at all levels of the organisation

• Well-developed conceptual and analytical skills, with the ability to formulate and implement innovative and pragmatic solutions to meet business needs

• Excellent verbal and written communication skills, including experience in preparing briefs on complex issues with clear and concise language 

• Strong interpersonal skills, and the ability to build productive working relationships with internal and external stakeholders, and effectively manage multiple competing priorities

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members

• Discounted health insurance, banking services and gym membership

• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers

• Free staff parking at all our sites

• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 6 April 2025.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.