Senior Data Administrator

• Collaborative and supportive workplace 
• Be apart of a dynamic environment that supports the community
• Full time, ongoing role 

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

About the Role

The function of the Senior Data Administrator is to ensure that information flows timely and securely to and from the organisation and also within.

Reporting to the Data Group Lead, specific accountabilities will include project-scoping, design, planning, deployment, and testing of new technology and transition to support documentation. Other accountabilities include updating ESO and government data, troubleshooting and incident resolution. The main purpose of the role is to ensure all Emergency Services Organisations (ESO) and related Government Agency Data (including spatial) set requirements are processed, loaded and maintained in TZV’s Oracle and SQL database environments.

As part of the ECIS team you may be required to travel or transfer between your primary work location and other TZV sites to effectively carry out your duties. Normal working hours are 38 hours per week between 7 am and 7 pm, Monday to Friday. You may be required to work reasonable overtime and participate

Day to day responsibilities include:

• Act as the subject matter expert for data administration activities whilst ensuring data currency and accuracy
• Liaise with internal and external business stakeholders to understand their data processing needs and manage the processing of their data into TZV’s Computer Aided Dispatch system
• Participate in the continuous Service Development life cycle strategy, including but not limited to, developing tools or processes to assist TZV/Stakeholders in better delivery of data to and from TZV
• Manage the rectification of incidents as per the IT Incident Management process & drive automation regarding data processing
• Continuously review and revise standards and procedures related to data processing to ensure accuracy and efficiency 

About You

The successful applicant must have experience managing incidents and changes and the ability to solve technical problems to ensure improved system security, availability and performance.
The goal of the function is to ensure that information flows timely and securely to and from the organisation
.

The successful candidate will have the following experience, skills and attributes:

• Demonstrable experience with a Computer Aided Dispatch system
• Proven  ability and understanding in change management, continuous improvement and delivery implementation.
• Demonstrated analytical and problem-solving skills with capacity to assess and resolve technical issues and initiate improvements
• Strong interpersonal skills and the ability to work with a wide range of stakeholders.
• Diploma/ Tertiary qualification in IT or related discipline 

Executive and Senior Leadership are committed to empowering employees towards their professional and personal goals. Clarity of vision provided by a long-term ICT Strategy will enable clear role descriptions, variety of work and pathways for growth. With substantial transformation currently underway and more to come, you will have the chance to bring your eclectic experiences to shape the delivery models. The sector-wide remit, defined by a heavily integrated eco-system of technologies, whilst challenging, will present the opportunity to develop high quality networks and hone your craft in a fast-moving set up where high availability is paramount, facets that hold you in good stead for the future.

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Friday 2 January 2026.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.