Senior Business Continuity and Resilience Specialist

• Lead the development and management of TZV's resilient business environment and associated operating model 
• Conveninet Burwood East Location with free onsite parking
• Full time, ongoing role

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

About the Role

The main purpose of the role is to develop, plan, facilitate and build a resilient business environment and the associated operating model at TZV. This will require leading the process of building robust business continuity and resilience management and linking these to disaster recovery systems; developing and maintaining the crisis management and business continuity frameworks; and leading the continuous improvement of related TZV processes through process improvement initiatives.

Day to day responsibilities include:

• Ensure critical business functions have effective business continuity, redundancy, and disaster recovery systems aligned with TZV’s operational needs
• Develop and implement a best-practice Business Continuity & Resilience system, ensuring requirements and standards are clearly documented and communicated
  
• Develop and manage a tailored Business Impact Analysis (BIA) to identify critical TZV functions and their supporting systems
• In partnership with procurement and business contract owners, identify critical Third-Party suppliers, and review their BC plans for adequacy and currency. Where appropriate, ensure updates are made to business contracts as required
• Deliver insights, advice and updates on TZV Business and Continuity and Resilience to the Executive Leadership Team, Board and Audit and Risk Management Compliance Committee
•  Work with management and key stakeholders to regularly test continuity and redundancy systems for critical processes

About You

The successful candidate will have a diploma or tertiary qualification in Business Continuity ( or related field and experience in Business Continuity, Risk Management or Disaster Recovery and have the following expereince, skills and attributes:

• Extensive experience in business continuity and risk management including emergency planning, disaster recovery, emergency / crisis response management
• Demonstrated ability and understanding in business continuity, risk management and compliance management
• Strong interpersonal skills and the ability to work with a wide range of stakeholders
• Strong report writing and presentation skills for both internal and external use
• Ability to meet timelines and drive action through to resolution

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 26 April 2026.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.