Senior Advisor, Workplace Relations

• Use your expertise to make a difference in the community
• Provide high-quality advice and support to stakeholders across Triple Zero Victoria
• Full-time, ongoing role based at Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

About the Role

The Senior Advisor, Workplace Relations is a key role responsible for providing high-quality industrial and employee relations advice to both internal and external stakeholders across the organisation. 
 

Reporting into the Manager, Workplace Relations, this role will deliver employee and industrial relations support across all Triple Zero Victoria sites. 
 

Day to day responsibilities include:
 

• Lead complex investigations, disciplinary issues and grievances, and oversee a variety of cases whilst coaching and supporting managers involved in the process.
• Provide high quality industrial and employee relations advice and support to key internal and external stakeholders, and drive policy development and implementation in relation to IR/ER matters. 
• Build strong working relationships with key internal and external stakeholders, including union representatives, to support ongoing collaboration, consultation and change.
• Work collaboratively with the wider People and Culture team, supporting change proposals and providing advice, coaching and support where necessary. 
• Monitor, track and report on case trends, and contribute to the implementation of the Workplace Relations plan by providing support to stakeholders and leading initiatives. 

About You

To be successful in this role, you will be a client and resolutions-focused individual with a strong background in workplace and employee relations.
 

You will have a structured approach to case management and a working knowledge of relevant industrial, state and federal legislation, workplace policies, and experience in interpreting and applying these in the workplace.

You will also have: 

• Tertiary qualifications in workplace relations, employment law and/or law or relevant work experience

• Proven experience in workplace/employee relations in a unionised environment and working knowledge of relevant legislation and frameworks.

• Demonstrated experience resolving workplace disputes with employees and unions, and experience leading complex investigations, disciplinary issues, grievances, and fitness-for-work processes. 

• Ability to deal with conflict situations in a rational and constructive manner, to anticipate issues arising from proposed organisational and operational changes, and to develop creative and appropriate solutions.  

• High-level communication and interpersonal skills

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 12 January 2025. 

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.