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Project Officer

Job Function:  Project Management
Date Posted:  22 Jan 2026
Job Requisition ID:  2619

 

  • PMO role supporting a significant Digital Transformation project
  • Full-time, 12 months fixed term contract based at Burwood East

 

About Triple Zero Victoria

 

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

 

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

 

 

About the Role

 

The Project Officer is a key and active participant of the Digital Transformation Program, specifically the Next Generation Computer Aided Dispatch (Next Gen CAD). 

 

The main purpose of the role is to support project management with project planning, project delivery in accordance with the agreed scope, budget, timeframe and quality and project closure. To achieve these deliverables, the Project Officer will follow Triple Zero Victoria’s (TZV) Project Management Framework.

 

The role may include coordination services across the projects to support successful program delivery in line with Triple Zero Victoria’s (TZV) commitment to Government. 

 

Day to day responsibilities include:

 

  • Preparation and maintenance of key project artefacts in accordance with the TZV Project Management Framework, including the development of detailed Project Management Plans, project controls, schedule, budget, monthly status reports and milestone reports

  • Organise project related meetings and workshops, including preparation of agenda, meeting materials and minutes

  • Support the Senior Manager, and other project partners, including the PMO leads, and analysts from the projects Strategic Deliver Partner (SDP). 

  • Coordinate internal resources (e.g IT, procurement, legal) to external resources (e.g vendor, consultants) to work collaboratively across the organisation to delivery specific work packages to meet overall project or program objectives

 

 

 

About You

 

The successful candidate will have the following experience, skills and attributes:

  • Proven experience contributing to the successful delivery of complex projects

  • Strong attention to detail, with the ability to prepare accurate, high-quality documentation, reports, and correspondence

  • Solid understanding of the project life cycle and project management methodologies

  • Demonstrated ability to effectively engage and work with a diverse range of stakeholders

  • Excellent written, verbal, and presentation skills, supported by a Diploma or tertiary qualification in Project Management (or equivalent).

 

 

What We Can Offer You

 

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

  • Employee assistance program for employees and eligible family members
  • Discounted health insurance, banking services and gym membership
  • ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
  • Free staff parking at all our sites
  • Salary packaging options after an initial service period

 

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

 

 

How to Apply

 

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

 

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

 

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

 

Recruitment agency applications will not be accepted.

 

Applications must be submitted by 11.59pm, Sunday 8 February 2026.

 

 

Other Relevant Information

 

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

 

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

 

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.

 

 

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