Manager, Information Security

• Lead, review and develop protective data in line with Victorian Protective Data Security Framework
• A valued role within Emergency Communication Information Services at TZV
• Permanent full-time role based in Burwood, with travel across multiple sites

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

About the Role

The Manager, Information Security is a key and active participant of the Emergency Communication Information Services (ECIS) Department.

The Technology Resilience team is a key and active participant of the ECIS led by the Senior Manager, Technology Resilience. The team sits within the Planning and Consequence Management Directorate, which is responsible for Enterprise Architecture, Business Enablement, Test & Release, Security Governance and Technology Resilience security (cyber) training, and awareness.

As the Manager, Information Security, you will be responsible to lead the review and/or develop new protective data security (and cyber) policy, procedures, facts sheets and guides along with intranet content to ensure alignment to the Victorian Protective Data Security Framework, Standards, legislations and/or controls.

The role is key to the development, management and coordination of the Office of the Victoria Protective Data Security Framework, Standards and the Protective Data Security Plan and Agency Security Plan and reporting the attestation to the Office of the Victorian Information Commissioner. This includes conducting regular reviews to identify strengths, weaknesses and evaluate corporate protective security awareness, compliance and maturity.

You will be responsible for the development, maintenance and delivery of protective security education and awareness, management, and oversight of protective security portfolio holders.

As part of the ECIS team you may be required to travel or transfer between your primary work location and other TZV sites to effectively perform your duties. Normal working hours are 38 hours per week between 7 am and 7 pm, Monday to Friday. You may be required to participate in an on-call roster and may be required to work reasonable overtime.

Day to day responsibilities include:

• Manage the delivery of the Cyber and Information Security Strategy to augment the ICT Strategy and subsequent Information Security Road Map.
• Lead the development, implementation and maintenance of a protective data security program of work reflecting TZV’s security environment aligned with the TZV security (and cyber) policies and procedures, the Victorian Protective Security Framework and Standards, Australian Government Protective Security Policy Framework and Information Security Manual and other standards where applicable.
• Prepare strategic advice for government statutory reporting requirements in particular the Office of the Victorian Information Commissioner pursuant to the Privacy and data Protection Act 2014.
• Prepare regular reports on cyber and information security risks, vulnerabilities, and incidents.
• Undertake complex research in relation to relevant compliance frameworks, legislation, and standards to ensure organisational compliance.

About You

The Manager, Information Security will be highly experienced in technology risk and resilience or have a Tertiary qualification in Information Communication Technology (ICT) or related field.

The successful candidate will have the following experience, skills and attributes:

• Demonstrated experience in the implementation of security (and cyber) frameworks, strategies and plans.
• Strong complex stakeholder engagement skills and proven ability to collaborate, negotiate and influence others to achieve outcomes.
• Demonstrated experience in leading and mitigating complex technology and security risks, security/cyber incidents and investigations and implementation of recommendations to strengthen compliance and ensure operational effectiveness.
• Demonstrated knowledge and understanding of information security policy, standards and guidelines, relevant to TZV, and their importance in effective and appropriate planning for services and the development of secure information management strategies.
• Demonstrated experience in developing, implementation of and evaluation of compliance and education and training awareness programs within protective security or similar program.

Executive and Senior Leadership are committed to empowering employees towards their professional and personal goals. Clarity of vision provided by a long-term ICT Strategy will enable clear role descriptions, variety of work and pathways for growth. With substantial transformation currently underway and more to come, you will have the chance to bring your eclectic experiences to shape the delivery models. The sector-wide remit, defined by a heavily integrated eco-system of technologies, whilst challenging, will present the opportunity to develop high quality networks and hone your craft in a fast-moving set up where high availability is paramount, facets that hold you in good stead for the future.

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 16 November 2025

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.