Manager, Business Intelligence

• Leadership opportunity, working with a dedicated specialist team
• Develop and implement data-driven strategies to support business decision-making
• Full-time, permanent position in Burwood East, working in hybrid arrangement

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

About the Role

The Manager, Business Intelligence is a key and active participant of the Governance, Strategy and Intelligence Department. The Manager, Business Intelligence is responsible for coordinating, supporting and providing advice to a team of Intelligence Specialists who proactively collect and analyse and interpret information from a range of sources to provide actionable insights that drive business performance. They manage the day-to-day activities of the team to develop and implement data-driven strategies to support business decision-making. 

The Manager, Business Intelligence liaises with internal and external stakeholders to encourage the effective provision of intelligence and maintains a high degree of integrity when managing and collecting information.
 

About You

The preferred candidate will have a proven ability to lead and manage a team of high performing subject matter and technical experts, as well as demonstrated excellent written and verbal communication and high order interpersonal skills.

Additionally, the preferred candidate will have the following skills and experience - 

• Teriary qualification in Business, Computer Science IT, statistics, or related discipline. 
• Senior level experience as an intelligence manager or specialist substantial experience in statistical reporting and analysis and business intelligence roles.
• Demonstrated ability to collect, analyse and interpret quantitative and qualitative data and information.
• Expertise in analysis, modelling and business intelligence.
• Demonstrated capability in clearly writing large, complex reports and developing succinct intelligence briefings.
• Proven ability to analyse complex and large data sets in various formats both relational and non-relational formats
• Demonstrated ability and expertise in relevant statistical methods.
• Demonstrated data modelling capability.
• Able to lead a team of like SMEs to meet deadline and complex reporting tasks.
• Demonstrated ability to develop BI/AI applications using Power BI.
• Proven ability to work with a wide range of stakeholders.
• Able to convert and join complex data sets to form business insights and information in an easy-to-understand format for end users.
• Strong interpersonal skills and the ability to work with a wide range of stakeholders.

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000s of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the TZV Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position. 

Please note: all applications must be submitted via our TZV Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application. 

Alternatively, for a confidential discussion, please email Careers@triplezero.vic.gov.au. 

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 24 November 2024.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please don’t hesitate to get in touch with the Triple Zero Victoria's Talent team via Careers@triplezero.vic.gov.au.