GIS Analyst (NGC)

• Working as part of a specialist GIS team to deliver an end-to-end GIS solution

• Contribute to TZV’s critical Next Gen CAD technology transformation project

• 18-month fixed-term contract, full-time hybrid role, based in Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

About the Role

The GIS Analyst is an active participant within the Next Generation CAD program (NGC).

The goal of the function is to contribute to the provision of the delivery of all end-to-end GIS functions for the Program. These include the GIS Enterprise Software (ESRI), GIS data management, mapping, and geocoding activities for the Program.

Reporting to the Senior GIS Specialist, specific responsibilities will include the establishment of a new highly resilient and highly available GIS solution and integration of the solution with the NGC CAD product. The GIS Analyst will be responsible for developing the mapping services, assisting in the integration of geocoding components, and contributing to the software deployment and configuration activities.  Lastly the role will include working with the existing Geospatial team in the business to design and build the mapping, geocoding, and routing services.

The purpose of the role is to embed a new Geospatial service for the organisation by utilising the ESRI platform to build a mapping solution that will be consumed by the Computer Aided Dispatch (CAD) system. The CAD System is used in the address verification, routing and dispatch process used by call takers and dispatchers for the location of a caller.

As part of the Next Generation CAD Program, the role will require engagement with GIS vendors, the GIS team, a CAD System Integrator, and a CAD System Vendor.

The goal of the function is to provide delivery of all end-to-end GIS functions including GIS data management, mapping and analysis activities. This includes administration of spatial data to ensure currency and accuracy of data sets, troubleshooting and support for incidents and service requests.
 

Day to day responsibilities include:

• Contributing to the establishment of the greenfield geospatial platform, providing mapping, geocoding and routing services for TZV’s new Computer Aided Dispatch system (CAD).

• Actively engaging with the GIS Vendor to identify the detailed requirements of the geospatial component of the CAD software.

• Contributing to the solution architecture of the geospatial component.

• Together with internal specialists and external vendors, design and build the appropriate mapping, geocoding and routing services, including end-to-end integration.

• Enhancing the base map components and developing tiling schemes for resilient and performance.

About You

The successful candidate will have a Diploma/Tertiary qualification in Geospatial Info Tech, Computer Science or related, and/or substantial experience in geospatial technology and geospatial data management. 

The successful candidate will also have the below skills and attributes - 

• Experience in GIS mapping services, particularly the development of tiling schemes for highly responsive environments. 
• Demonstrable experience in the build and configuration of the ESRI platform, specifically ESRI Enterprise. 
• Exposure to GIS architecture for highly resilient and highly available geospatial workloads.
• Exposure to the integration of GIS mapping solutions utilising API technologies. 
• Exposure to VicMap, Tom Tom or Here Maps, as well as GNAF product suite or Value-Added equivalents. 
• Strong interpersonal skills, and the ability to work with a wide range of stakeholders. 

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Friday 4 April 2025.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.