Executive Director, Governance, Planning and Intelligence

• Lead Governance, Planning and Intelligence at an executive level
• Partner with the Board, CEO and Executive to shape TZV
• Executive, Full-time role based at Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

About the Role

As the Executive Director, Governance, Planning & Intelligence, you will lead a critical business unit that supports Triple Zero Victoria’s Board, CEO and Executive Leadership Team to ensure the organisation is well-placed from both a strategic and operational perspective.

This role provides leadership across governance, planning and intelligence. You will drive alignment, strengthen organisational capability and provide trusted advice to senior leaders and key stakeholders across the emergency management sector. 

Day to day responsibilities include:

• Lead planning and intelligence functions to support organisational performance and service delivery. 
• Partner with the Board, CEO and Executive Leadership Team to develop, monitor and enable delivery of TZV’s strategic priorities and multi-year plans. 
• Drive strategic investment planning, enterprise design and funding initiatives in collaboration with Emergency Services Organisations (ESOs), government departments and sector stakeholders. 
• Provide strategic advice and insights on organisational performance, to the Board, Audit, Risk Management and Compliance Committee, CEO and Executive leaders.
• Lead strategic community engagement and communications initiatives, ensuring alignment with government priorities, public sector frameworks, accessibility standards and evidence-based reporting. 

About You

You are an experienced and contemporary executive leader with a strong track record in strategic planning governance and organisational performance within complex environments.

You are recognised for your ability to build trusted relationships, influence at senior levels and lead organisation-wide initiatives that drive organisational improvement, resilience and performance outcomes.

To be successful in this role, you will bring:

• Extensive experience in senior strategic leadership roles, ideally within complex, government or public sector environments.
• Demonstrated experience leading strategic planning, compliance or organisational intelligence functions.
• Proven capability to engage and influence Boards, Executives and senior stakeholders across complex stakeholder environments.
• An understanding of emergency services, emergency management, telecommunications, employee relations and relevant Government policy ideal.
• Exceptional communication, influencing and relationship management skills, with the ability to connect diverse stakeholders to organisational vision and outcomes.
• A collaborative and people-focused leadership style, with demonstrated capability leading high-performing teams and driving accountability and continuous improvement.
• Strong strategic thinking, problem-solving and change leadership capability, with the ability to navigate complexity and ambiguity.
• A bachelor’s degree in business, commerce, economics or a related discipline is essential, with postgraduate qualifications highly regarded.

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 14 June, 2026.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.