Domain Architect (Cloud & Infrastructure)

•    Contribute your specialist expertise in cloud infrastructure and technologies
•    Impactful and dynamic role, working for a community focused organisation
•    Full-time on-going role 

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

About the Role

The Domain Architect, Cloud and Infrastructure is a critical role within the Emergency Communications Information Services (ECIS) team, providing specialist skills and technology leadership in Cloud, Infrastructure and related disciplines. 
The role provides solution architecture and technical expertise to deliver an effective disaster recovery capability and ensure testing for operational and support office key assets, platforms, and systems.

It will be critical in reviewing every aspect of resilience and disaster recovery capability, including test results, and event post-mortem reports and reviews to ensure continuous improvement in TZV disaster recovery planning, technology platform resilience and high availability. 

As part of the ECIS team you may be required to travel or transfer between your primary work location and other TZV sites to effectively carry out your duties. Normal working hours are 38 hours per week between 7 am and 7 pm, Monday to Friday. 

Day to day responsibilities include:

• Leading the analysis of Cloud and Infrastructure solution requirements to address identified business problems or technology needs, including consideration of alternative technology solutions and infrastructure points
•  Conduct meetings and workshops with business, technical stakeholders, and third parties to capture and document current-state architecture, define the target future-state architecture, and identify key transition architectures
• Build and maintained strong relationships and oversight of strategic cloud and infrastructure partners/suppliers
• Leading the review of configuration data, capacity data, systems performance data, architectural drawings, and physical as built documentation during the project phase to ensure that the solution aligns with the agreed design
• Prepare, socializing and present architecture and design documents, briefs, and reports to ensure compliance with delivery governance processes and provide oversight of products
• Leading the development of the Disaster Recover Plans (DRP) and DR schedules, test plans, procedures and information in line with defined processes and TZV’s BCP
   

About You

The successful candidate will have extensive experience with technology infrastructure and applications architecture, high availability systems resilience and disaster recover architecture.

Have direct hands-on experience in leading the design, development and deployment of business and will hold a tertiary qualification in IT , engineering or a related discipline and the following skills & attributes :

• Extensive experience with Cloud technologies, specifically Azure and / or AWS.
• Extensive experience with other Infrastructure technologies, including server, virtualisation, networking, backup and storage technologies
• Experience with IT compliance and risk management requirements and frameworks
• Strong capacity to understand business needs and translate identified needs into software and technology designs
• Experience with and knowledge of security technical protocols, policies, and processes
• Strong written and verbal communication skills, alongside strong planning, analytical and problem-solving skills 
   

Executive and Senior Leadership are committed to empowering employees towards their professional and personal goals. Clarity of vision provided by a long-term ICT Strategy will enable clear role descriptions, variety of work and pathways for growth. With substantial transformation currently underway and more to come, you will have the chance to bring your eclectic experiences to shape the delivery models. The sector-wide remit, defined by a heavily integrated eco-system of technologies, whilst challenging, will present the opportunity to develop high quality networks and hone your craft in a fast-moving set up where high availability is paramount, facets that hold you in good stead for the future.

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sundfay 15 March 2026.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.