Data Group Lead

• Lead Triple Zero Victoria (TZV) data operations and inter-agency data
• Work with stakeholders to integrate data into a Computer Aided Dispatch (CAD) system
• Permanent, Full-time role located in Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

About the Role

The Data Group Lead is a key and active participant of the Emergency Information Communications Services (ECIS) team. The goal of the function is to ensure that information flows timely and securely to and from the organisation as well as within. 

The main purpose of the role is to ensure all Emergency Services Organisations (ESO) and related Government Agency Data (including spatial) set requirements are processed, loaded, and maintained in TZV’s Oracle and SQL database environments.

Day to day responsibilities include:

•  Lead data operations at TZV as the primary Subject Matter Expert and strategic liaison for inter-agency data activities.
•  Partner with stakeholders to define requirements and manage the seamless integration of external data into the Computer Aided Dispatch (CAD) system.
•  Optimise data integrity by driving automation initiatives and ensuring all datasets remain current, accurate, and reliable.
•  Execute data processing tasks strictly aligned with established governance procedures and defined service level agreements (SLAs)
•  Standardise data supply chains by developing technical specifications and communicating updates to Emergency Service Organisations (ESOs) and partners.

About You

The successful applicant must have experience managing incidents and changes and the ability to solve technical problems to ensure improved system security, availability, and performance. 

The successful candidate will have the following experience, skills and attributes:

•  A Diploma/Tertiary qualification in IT or related discipline (essential)
•  ITIL V3 Certificate (desirable)
•  Extensive/Demonstrable knowledge and experience in SQL Server Scripting and Oracle
•  Extensive/Demonstrable knowledge and experience using GIS related software (ESRI software suite)
•  Demonstrable experience with a Computer Aided Dispatch (CAD) system.

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 24 May, 2026.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.