Data Assurance and Reporting Lead

• Be apart of a high-performing team focused on data integrity, governance, and business intelligence
• Collaborate proactively with business units and governance functions to define and drive intelligence requirements
• Full time ongoing role 

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

About the Role

The Data Assurance and Reporting Lead is a key and active participant of the Governance, Planning and Intelligence (GP&I) and a critical enabler of the Intelligence Team—translating complex operational data into clear, timely and actionable executive insights. The role delivers validated, high-quality analysis and operational reporting that supports evidence-based decision-making across Triple Zero Victoria.

 The main purpose of the role is to maintain and continuously improve data quality frameworks, produces and validates operational reports and performance dashboards. This role and supports the integration and reconciliation of data from multiple sources to deliver trusted, actionable intelligence. It also drives standardisation through clear definitions, business rules and metadata, and supports efficient dissemination via agreed channels, ensuring reliable, repeatable reporting aligned to organizational priorities

Day to day responsibilities include:

• Conduct data profiling and exploratory analysis to identify data quality issues, anomalies, trends and patterns that improve reporting accuracy and support evidence-based operational decisions
• Contribute to the development and maintenance of reporting standards, data dictionaries, metadata and procedural guides that support consistent and repeatable analytical processes
• Coordinate the intake, reconciliation and cross-system validation of data from TZV operational systems, Data Science outputs and sector partners to ensure source integrity, traceability and fitness for use in operational and executive reporting
• Lead GP&I enterprise data standards and quality thresholds and ensure adherence through oversight and review. Maintain clear data lineage and documentation to guarantee that intelligence reporting outputs are trustworthy, repeatable and compliant
• Develop, maintain and deliver operational reports, dashboards and performance summaries—including EMC, IGEM, RSV and other regulatory or internal reporting—that meet organisational and stakeholder requirements

About You

You will hold a tertiary qualification in Business Analytics, Information or related field, have experience in data analysis and quality assurance, or operational reporting within a structured organisational environment.

The successful candidate will have the following experience, skills and attributes:

• Demonstrated ability to apply structured analytical techniques to operational data
• Proficiency in SQL for data exploration, profiling, transformation, and validation
• Strong experience with Power BI (or equivalent BI tools) for report development, dashboard design, and data visualisation
• Experience developing and maintaining operational reports and performance dashboards to meet regulatory, compliance, or internal stakeholder requirements
• Practical understanding of data integration techniques, including sourcing, cleansing, and transforming data quality and reporting accuracy
• Able to engage and collaborate with a wide range of operational and strategic stakeholders

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 12 July 2026.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.