Senior Enterprise Risk Management Specialist

• Lead the development and implementation of a best-practice risk management framework aligned with Triple Zero Victoria’s strategic goals

• Use strong collaboration, communication and facilitation skills to influence change, educate stakeholders, and drive a strong risk management culture

• Full time, ongoing role based at Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.  

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

About the Role

Reporting to the Senior Manager, Risk, Compliance and Business Continuity, the Senior Enterprise Risk Management Specialist leads the development and implementation of a best-practice risk management framework to support Triple Zero Victoria’s strategic goals. 

With excellent relationship-building and collaboration skills, the role navigates organisational complexities to influence change, provide education, and drive practical risk management practices. The ideal applicant will demonstrate strong interpersonal skills for negotiating, influencing, and problem-solving, and excel in communicating complex information clearly for diverse audiences. Strong facilitation abilities foster a safe and engaging environment, uniting stakeholders to achieve high-quality outcomes.

Day to day responsibilities include:

• Support the Senior Manager to deliver enterprise risk management services to best practice standards, meeting customer expectations
• Manage the improvement and communication of risk management frameworks, policies, processes, and materials to meet stakeholder needs and compliance requirements
• Lead the management of enterprise, departmental, and operational risks, ensuring key risks are identified, analysed, reported, and understood by diverse audiences
• Integrate risk management into business planning, governance, policy development, internal assurance, and collaboration with sector partners to manage shared and state significant risks.
• Develop and manage risk assurance activities, including VGRMF attestation and independent risk control reviews
• Design and deliver a risk maturity program, provide expert risk advice, manage tailored risk assessments, and coordinate training and workshops to promote a strong risk culture.

About You

To succeed in this role, you will have the following qualifications, skills and experience:

• Diploma/Tertiary qualification in Risk Management or related field, with demonstrated knowledge of ISO 31000:2018 and Victorian Government Risk Management Framework (VGRMF)
• Registration with professional bodies like RMIA, and certification in Risk Management (CPRM, CERM)
• Extensive experience in enterprise risk management, applying best practices, and knowledge of current trends in risk management
• Excellent written and verbal communication, with the ability to simplify complex information for diverse audiences and produce effective reports
• Strong relationship-building, negotiation, influencing, and problem-solving skills, with the ability to collaborate with stakeholders at all levels
• Skilled in facilitating safe, engaging environments that unite stakeholders for high-quality outcomes and applying critical thinking to solve complex problems.

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Friday 10 January 2025.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.